Frequently Asked Questions

Clean the Core. Feel the Fresh.

1. How do I use FreshSurge tablets?

Drop one tablet into your empty washing machine drum and run a hot water cycle. No clothes, no detergent needed. For monthly maintenance, that's it — your washer will come out fresh and clean.

2. How often should I clean my washing machine?

We recommend running a FreshSurge cycle once a month to prevent buildup and keep your machine smelling fresh year-round.

3. Is FreshSurge safe for septic systems?

Yes. FreshSurge is septic safe and can be used with confidence in homes on septic systems.

4. Will FreshSurge work with my specific washer brand?

Yes. FreshSurge is compatible with all major washing machine brands, including LG, Samsung, GE, Whirlpool, Maytag, Kenmore, Bosch, and Speed Queen.

5. Can I use FreshSurge in a top load washer?

Yes. FreshSurge works in both top load and front load washing machines, including standard and high-efficiency (HE) models.

6. What does the tablet smell like?

FreshSurge tablets are unscented. They're formulated to clean and eliminate odor-causing buildup without adding artificial fragrance.

7. How long does one box last?

A box of 24 tablets provides a 2 year supply when used for monthly maintenance — that's less than a minute of effort a month to keep your washer fresh.

8. Can I use more than one tablet at a time?

Yes. If your machine has heavy buildup or hasn't been cleaned in a while, use 2 tablets in a single hot water cycle for extra cleaning power.

9. Is FreshSurge safe to use around children and pets?

FreshSurge is designed with safety in mind. As with any cleaning product, keep tablets stored out of reach of children and pets and follow the usage instructions on the package.

10. What ingredients are in FreshSurge tablets?

FreshSurge tablets contain Citric Acid, Sodium Carbonate, Sodium Percarbonate, Sodium Silicate, Sodium Dodecyl Sulfate, and Protease Enzyme.

11. Will FreshSurge remove the black mold from my gasket seal?

FreshSurge's effervescent action reaches the gasket seal and helps break down the soap scum, mineral buildup, and mildew that lead to mold and odor. For heavy, established mold buildup, we recommend combining regular FreshSurge use (2 tablets for heavy buildup) with manual wiping of the gasket seal for best results.

12. How is FreshSurge different from Affresh or other brands?

FreshSurge delivers the same effervescent deep-cleaning action at a fraction of the cost. 24 tablets is a 2 year supply at just $0.67 per clean, compared to Affresh at $2.99 per clean. Same core routine, better value.